publish on twitter





Savannahj Creativelifestyle :GENERAL CONDITIONS OF SALE (English)

The most important points of general conditions of sale. -Payment by credit card is secure when you enter your credit card numbers you are no longer on the site but the bank server of paypal.
-Delivery times vary between 3 and 15 days depending on your country of delivery.
-The shipping costs vary depending on the amount of the order and the country of delivery.
-You have 7 days to return the product (s) in their original packaging, shipping back is your responsibility. A return number is essential. To obtain a return number, click here.
In case-control error on our part we will refund the cost of return (based on a colissimo).
-The partial delivery of an order does not lead to canceled orders.

Article 1: Scope and modification of conditions of sale.
These general conditions of sale apply to all orders placed on the website reserves the right to adapt or modify at any time these terms and conditions of sale. If modified, it will be applied to each order the general sales conditions in force at the date of order.
Article 2: Product availability
Our product offers are valid while stocks last Upon receipt of your order, we check the availability (or) product (s) command (s). If unavailable, we will within 30 days from the confirmation of the order is to deliver the ordered product is to offer a similar product at a similar price or refund your purchase.
If out of stock on one of the products we ship your order the rest of your order, accompanied by an informational message.
Article 3: Prices
It is up to to change prices at any time but is committed to applying the current rates that were displayed at the time of your order, subject to availability on that date.
Article 4: Payment and security. You can make the payment: via Paypal: By credit card: immediately if you do not have a paypal account. No credit information about you is transmitted via the website Payment by credit card is completely secure, your order will be recorded and confirmed upon acceptance of payment by PayPal.
"With your PayPal account: If you have a PayPal account, you can pay directly with your account.
By bank transfer: When sending your order confirmation you will find a RIB. Your order will be recorded and confirmed upon receipt of payment.
By check: send a check payable to  Savannahj Creativelifestyle at: 4, rue du Perouzet 95100 Argenetuil (France)
Thank you note the reference of your order on the back of the check or attach a print of your order confirmation you received by email.
Your order will be recorded and confirmed upon receipt of payment. Savannahj can not guarantee 100% availability for orders paid by check.
In addition, payment by credit card through Paypal and accelerates the processing of your order.
The data in your credit card details are encrypted and never transmitted unencrypted over the network. Payment is made directly through paypal. has no access to such data, and do not keep them on its servers. This is why they are called back for each new transaction on our site.
Retention of property:
The products remain the property of until full payment of the order. But after delivery, the risks of the goods delivered are transferred to the client.
Default: reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or partly a previous order or with whom a payment dispute is under administration.
Anti-fraud controls controls all orders that have been validated on its website. These controls are designed to protect of abuses carried out by fraudsters.
Under these procedures, our services may be required to ask all the necessary documents to release your order: proof of address and debit in your name, etc ... These are requests made by email.
Article 5: Delivery could not be held responsible for consequences due to delayed delivery from the Post Office or Carrier.
Products purchased on the site are available in metropolitan France, overseas departments and territories, Corsica, Europe and rest of world (with exceptions).
For reasons of package tracking, we can not deliver orders in databases or other local armies, hospitals and resorts.

Delivery times
Delivery may vary from 3 to 15 working days for metropolitan France, Corsica and Monaco, subject to availability of products (in accordance with Article 2).
Delivery may vary from 7 to 30 business days for Dom Tom and the foreign country, subject to stock availability (in accordance with Article 2).
This is an average time depending on destination, shipping method, availability of the article.
Shipping methods:
The product ordered is delivered by mail or by an independent carrier, depending on the ordered product and initiative, to the address on the order form.
Package delivery:
 If the products need to be returned to us, they must be within three business days after delivery. Any claims made after this deadline will not be accepted. The return of the product could be accepted for products in their original state (packaging, accessories, manuals ...).
If at the time of delivery, the packaging is damaged, torn open, you should check the condition of items. If they have been damaged, you must refuse the package and record a reserve on the delivery (package refused because opened or damaged). We remind you that if you refuse the package is free to return by mail within 72 hours.
 Delivery rates
The Shipping charges are for free delivery in metropolitan France.
For the rest of the world, shipping varies by country of destination.

Article 6: Responsibilities can not be held liable for breach of contract in case of force major, fortuitous event, disruption or total or partial strike of postal services and transport and / or communications, flood, fire.
The selection and purchase of a product are the responsibility of the customer. The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation, reimbursement or called into question the responsibility of
In case of non-delivery of an order or part order, you have more than one year (from date of departure from our warehouse) to express. Beyond this period we will accept no claim.
Article 7: Right of withdrawal
Pursuant to Article L.121-16 of the Consumer Code, the consumer has a period of 7 days from the date of delivery of his order to return any item does not suit him and ask the exchange or refund without penalty, except for costs to and fro:
The product must be returned in good condition with all accessories in its original packaging, unused.
Return Procedure:
The cost of return in the event of withdrawal will be your responsibility.-

The costs of returning a product declared not comply with the order, will be supported by We will refund the cost of returning the package to us based on the postal scale in force.
This right of return will be accepted for complete products in their original state (packaging, accessories, manuals ...) with a copy of the invoice. Items returned incomplete, damaged or dirtied by the client are not caught, they will be returned to the customer's expense.
We are committed to make an exchange, a credit or refund within a maximum of 30 days after receipt, once our products refixed. None return (sending back) would be refunded not either accepted if it is not due to our protocol of sale.

 Article 8: Guarantees and SAV
All our products are guaranteed for one year manufacturer parts and labor. In case of failure during the original warranty period, repairs will be provided free by the national network of centers or technical agencies approved by the manufacturers.
To obtain warranty products should be mandatory to keep the invoice of purchase.
You may be asked to return the product directly to the SAV service provider but you must request a return number from our customer service (send us an e-mail is the quickest solution, Click Here)
Remember that you also get the legal warranty against latent defects under sections 1640 and following of the Civil Code.

Article 9 provisions and freedoms
 At any moment, "you have a right to access, modify, rectify and delete data concerning you (art 34 of the law" Informatiques et Libertés "of January 6, 1978), Through us, you may need to receive offers from other companies.
In accordance with the law, the database site is declared to the CNIL.

Article 10: Details of the company:
You can contact Customer Team Service :